Who is Jessica? 

Jessica is an educator and consultant with 9 years’ experience teaching at the college level and 5 years’ experience in the advertising and branding industries. She has a PhD in interpersonal communication from The University of Texas at Austin and a master’s degree from Fordham University in New York. Between degrees, Jessica worked as an editor and writer in the Seattle area. Her primary clients included Microsoft, T-Mobile, and Amazon.

Jessica

Jessica

Jessica has taught a wide variety of communication classes, including health communication, public relations, mass media writing, group dynamics, interpersonal relationships, persuasion, and public speaking.

As a communication consultant, one of Jessica's clients is Quantified Communications, which combines data-analytics and intelligent people to help clients understand the way they speak. She serves on their Expert Panel and evaluates nonverbal elements of presentations submitted by business leaders from the beginning stages of MBA programs to top management of Fortune 500 companies. She also regularly consults with MBA students at University of Texas at Austin's McCombs School of Business.  

An expert in nonverbal communication, Jessica enjoys coaching on the importance of unspoken communication. Often, our facial expressions, tone of voice, posture, and other nonverbal factors add more to the message of an interaction than any words that we say.

Jessica also has a special passion for helping introverted people discover best practices for succeeding in social and business contexts that are designed to favor extroverts … and also learn the ways that introversion can be a benefit. 

Other areas in which she enjoys helping are:  drafting a strong cover letter; a tough-love mock job interview, in which she will recruit a second coach, and together they will do their best to mimic the intense environment of your actual interview; and providing strategies for overcoming communication anxiety, in which she gives support and creates a calm environment, i.e., almost the opposite of the mock-interview tough-love.  

If you have any questions about how Jessica can help you, please do not hesitate to write.  


jessica.knapp@gmail.com